News

Deployment of IPv6

May 27, 2022 
We have completed implementation and testing of our dual stack connectivity including full support for both IPv4 and IPv6. IPv6 is considered the future of the internet and we have implemented this on all systems including webserver, API, security, and email systems. This is in place at all Canadian and USA based datacentres.

Updated ISO 27001 certification, SOC2 Type2 Audits, and security documentation is available

Jan 24, 2022 
Our security package has been updated with 2021 ISO 27001 certification, Soc2 Type2 audits, Insurance certificates, and policy/procedure documentation. Because of the increase in high profile vulnerabilities lately we have increased our penetration testing and vulnerability audits to four times per year. These audits are also included within the security package. For access to the Security Package please contact support@eclaimsworkflow.com

Log4j, Java, and Apache Vulnerability Disclosures

Dec 14, 2021 

Log4j, Apache, and Java related vulnerabilities have been in the news lately.  None of the eClaims Workflow production systems use log4j, java, nor Apache technologies.  These include IME Workflow, SecureDocs, eMsg and associated sub-systems.  

Following the Dec 10 CVE alert, we conducted a full audit of all systems and have confirmed none of the affected technologies are employed within our servers. We monitor security advisories such as CVE and CISO to ensure our systems remain 100% secure

eClaims Workflow and WiseDocs Partner on IME Document Automation

Sept 15 , 2021

Toronto, ON - eClaims Workflow, the web-based claims management software helping insurance companies with vendor document communication and e-transfer, has today announced signature of a new Partnership Agreement with Wisedocs, the leading provider of intelligent document processing for the medical industry..

The two companies will collaborate to bring scalable document automation, including streamlined indexing, de-duplication, and summary of Medical Records for Assessment, to IME providers in the US and Canada..

eClaims Workflow has been helping insurance companies transfer documentation to and from preferred vendors for over a decade, and is a leading supporter of claims departments and their effort to manage and deliver vendor referral information, notes, and documentation. eClaims Workflow's modules are used by Independent Medical Examinations (IME) medical, legal defense, forensic accounting, and private investigator teams, among others, in Canada and they are growing their US expansion into 2021. .

Wisedocs will help eClaims to provide automated, scalable, and high-accuracy document processing using artificial intelligence to the thousands of IMEs and other Assessors on the eClaims platform. Wisedocs' intelligent document processing AI, which is built to understand and organize unstructured medical data such as PDFs, JPEG images, and faxes, can help customers achieve a greater than 99% accuracy processing a variety of medical documents, and is leveraging this partnership as a scale-up mechanism for its US expansion..

Ian Edgar, eClaims Workflow's CEO, said "We are thrilled to connect with WiseDocs and to offer their innovation through eClaims Workflow".

- ENDS.

About eClaims Workflow .

With 17 years of experience, eClaims Workflow is a web application suite for Insurance claims management. It includes workflow and document management, secure communication tools, and invoice tracking and analysis. Insurers get real-time oversight of their claims vendors and processes. Claims vendors receive a streamlined path to multiple Insurer that include the online tools or they can bridge their existing systems through API access..

For information please visit www.eclaimsworkflow.com or contact support@eclaimsworkflow.com / 1-888-593-2463 x4.

About Wisedocs.

Wisedocs is an intelligent document processing AI for the medical sector. It allows medical records and other data to be processed in real time, with advanced customizable machine learning outputs. Founded in 2018, Wisedocs is at the forefront of AI-enabled optical character recognition and its platform is trained to organize and understand unstructured medical data for the IME, diagnostics, medico-legal, and insurance industries..

For more information please contact:.

Jonathan Holtby / jonathan@wisedocs.ai / +44 (0) 7508 080295

Microsoft Halfnium Exploit

March 6, 2021

The recent Hafnium exploit affecting numerous companies running Microsoft Exchange does not directly affect eClaims Workflow. The internal communicatoin and email system is proprietary and does not utilize any Exchange components. However the support and admin email accounts are hosted on a Microsoft Exchange server. This server has been patched and an audit performed to verify that no incursion has occurred.